In an alternate Singapore where "Assurance Agents" can be hired to awaken your intuition and guide you through personal challenges, a national striker struggles with death and football.

Having missed a championship goal a few days ago, striker Charles Lim hides in a local bar. As social media tears him apart, and he brims with rage and shame, Charles is on the brink of spiraling out of control.

But when a stoic Assurance Agent arrives to help Charles, everything is about to change.

Having never failed to unlock a client's most profound intuition, the Agent attempts to guide Charles through a journey of shattered memories, deep-seated insecurities, and a traumatic secret in his heart.

Can the Agent help Charles realise the real reason he failed to score?

How will she ignite hope in a man that has lost all meaning?

And what golden rule will the Agent break that will set off a devastating chain reaction deep within the mysterious organisation she was moulded by...